Data and Cookie Policy for Factive.io
Introduction
At Factive.io, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide—whether through our contact forms or via cookies—and details our use of Google Analytics to enhance your experience on our website.
1. Data Collection
1.1 Contact Forms
When you fill out one of our contact forms, we may collect personal data such as your name, email address, phone number, and any additional information you choose to provide. This information is used solely to respond to your inquiry, offer customer support, and improve our services.
1.2 Google Analytics
We use Google Analytics to collect anonymized data about how visitors interact with our website. Google Analytics employs cookies to gather information such as IP addresses, pages visited, and the duration of visits. This data enables us to understand user behavior, optimize our content, and improve site functionality. All data processed by Google Analytics is handled in accordance with Google’s privacy policies.
2. How We Use Your Data
- Responding to Inquiries: To contact you regarding your inquiry or provide customer support.
- Improving Our Services: To enhance the content, design, and functionality of our website.
- Analyzing Usage: To understand how visitors use our website—through tools such as Google Analytics—and identify areas for improvement.
- Legal Compliance: To meet our legal obligations and protect our rights.
3. Data Protection and Security
We implement appropriate security measures—including physical, technical, and administrative safeguards—to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to your information is limited to authorized personnel who require it for legitimate business purposes.
4. Cookies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you interact with our site.
4.2 How We Use Cookies
- Essential Cookies: Necessary for the basic functionality and security of our website. These cannot be disabled.
- Analytics Cookies: Used to collect anonymized data through Google Analytics. These cookies help us analyze visitor behavior and enhance our site’s performance.
- Functionality Cookies: Allow us to personalize your experience by remembering your preferences and settings.
4.3 Managing Cookies
Most browsers allow you to control cookies through their settings. You can choose to accept, decline, or delete cookies. However, please note that disabling cookies may affect the functionality of our website. For detailed instructions on managing cookies, please refer to your browser’s help documentation.
5. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your personal data, subject to applicable legal requirements.
- Object to or restrict the processing of your data.
If you wish to exercise any of these rights or have any questions regarding your data, please contact us at:
Email: thomas@factive.io
6. Changes to This Policy
We may update this Data and Cookie Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The most recent version will always be available on our website.
7. Contact Information
For any questions or concerns regarding this policy or our data practices, please contact us:
Factive Denmark
Skudehavnsvej 27B
2150 Nordhavn, Denmark
Phone: +45 20 15 68 08
Email: thomas@factive.io
By using our website, you consent to the collection and use of your personal data as described in this policy.
